Our Approach

On the basis of “You don’t know what you don’t know” – we bring the skills and experience to assist and guide you through the maze of Interactive service development. We may not have all the answers – nobody has – but we do know all the questions you should be asking.

Starting with the business objectives, we approach the design of the solution in a holistic way taking into account the six core elements which influence not only the development but also the ongoing operations and maintenance of the service.

Holistic Development

The 6 core elements of Holistic Solution Development are:

1. Technology – Within the interactive services arena, this is the enabler and the tools with which the services are created, operated and maintained.

2. Content – The data and content which will drive the service and how it will be maintained.

3. Marketing – The product/service proposition, target audience and marketing approach.

4. Business Processes – The key functions required on an ongoing basis to operate and effectively manage the solution.

5. Infrastructure – The environment into which the solution will fit – including physical hosting, interfaces with other systems and other pre-existing constraints.

6. User experience – The desired user behaviour, interface and information architecture, user flows.

Our approach recognises the fact that every client project is different and requires a tailored package of work. Applying this approach throughout the process of think, design, deliver is how we achieve the optimal solution for you.

Every engagement with Double Eye has a dedicated Project Manager who acts as your champion to ensure delivery according to the parameters we have agreed.

Our Services

See what we can do for you

We Love Double Eye

What our clients are saying about us

Our experience in dealing with the people from Double-Eye, has always been professional and at the highest technical level. The ability to deliver on our project definition has been nothing but commendable.

We would like to thank the Double-Eye team and would have no hesitation in recommending them.

- Robert Sussman, Joint CEO,
Integr8 Group
- Tami Sussman, Marketing Director, Integr8 Group

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